Patients on Demand is committed to protecting the privacy of all information we collect from our clients and from research participants. This policy applies to all client and personal information that we collect or use in the course of conducting our business. This policy covers all client information and research participant data housed at any Patients on Demand facility or stored on the Patients on Demand network. Anyone who has access to such information or data must follow this policy.
We treat all information we receive from clients as confidential and do not use the information for any purpose other than to fulfill our obligations to them. We keep client information secure at all times, and prevent the misuse and unauthorized disclosure of it by our employees or any third parties.
All responses to our research are completely confidential. We collect data in our studies for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.
Research participation is voluntary and sample members always have the opportunity to decline involvement or to “opt out” of the research after agreeing to participate. We do not collect personal information without research participant consent.
We do not rent, sell or give personal information to any third party for the purpose of directly marketing any products or services. In some cases we may need to share personal information with third parties that provide research services in support of the research project. Any third party that receives personal information is obligated to follow all of the same privacy protection regulations as followed by Patients on Demand.
At their request, we give research participants access to the personal information we have collected about them. We correct any information that is inaccurate or incomplete, change their consent status, or have their personal information deleted.
We do not contact children under the age of 18 without consent from a parent, guardian, or an accredited Institutional Review Board.
If you wish to be removed from Patients on Demand’s email or phone contact lists, please complete our Do Not Contact form.
We maintain all necessary physical, electronic and procedural security measures to help safeguard client data and personal information. Third parties that provide us with support or services may also receive client data or personal information, and we require them to maintain security measures similar to ours with respect to such information.
Patients on Demand will take reasonable steps to ensure the personal data is accurate, complete, current and relevant, being used only to fulfill our obligations to our clients.
Consistent with our commitment to protect personal privacy, Patients on Demand complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Patients on Demand has certified that it adheres to the Safe Harbor Privacy Principles.
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the Patients on Demand website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details.
Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalised web experience.
By using our site, you also consent to the use of these cookies.
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer’s hard drive.
Patients on Demand respects the voluntary nature of research participation, and protects our survey respondents’ identities when collecting market research responses online. Personal information is only collected when the research participant deliberately and voluntarily provides it. The only use of their web browsing activity is to ensure a stable, error-free survey experience.
The only information we collect from visitors to our corporate website www.enfusen.com is the information they voluntarily provide on the Contact Us form. Otherwise, the only use of their web browsing activity is to generate aggregate traffic reporting statistics for the website.
Whether or not we receive Do Not Track request signals from a web browser, we will never use browsing activity information from our website visitors or survey respondents to provide or offer third party advertising content.
As members of the Council of American Survey Research Organizations (CASRO) and European Society of Opinion and Marketing Research (ESOMAR), we strive to model our policies according to those guidelines.
We may update this Privacy Statement from time to time by posting an amended version of the statement on the Patients on Demand Website. Please refer to this policy regularly. If at any time we decide to use personally identifiable information in a different manner then was stated at the time it was collected, we will notify you directly via email for your consent.
Under certain circumstances permitted or required by law (for example, in connection with law enforcement investigations), we may be required to disclose client data or personal information without giving notice.
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Akron, OH 44311
Hours of Operation
Monday-Friday 8am to 4:30pm